Reservation Policies

We strive to provide our guests with an unmatched experience. To ensure that you enjoy every minute of your stay, please read our resort policies carefully before booking a reservation.  If you have any additional questions, please contact us directly at 1-800-722-1543.

CHECK-IN & CHECK-OUT

Check-in: 4:00 p.m.
Check-out: 11:00 a.m.

LATE CANCELLATION, EARLY DEPARTURE OR LATE CHECK-OUT

  • Cancellation is available 14 Days prior day of arrival without penalty, unless otherwise stated in rate plan. Cancellation of a reservation less than 14 Days before day of arrival will be charged a Cancellation Fee equal to the first night’s Room and Tax. Policy is subject to modification.
  • An early departure fee of 100% of one night’s room rate and tax will be charged if the guest departs from the resort prior to their scheduled departure date. Please contact the resort directly for further information.
  • Change in length of stay of your reservation may result in a rate change or early departure fees
  • Late check-out requests are subject to availability, otherwise, a fee is applicable.

RESORT CHARGE

Waldorf Astoria Monarch Beach Resort & Club has a daily resort charge of $63 that includes the following:

  • Signature group fitness classes
  • Digital access to over 3,000 newspaper & magazine publications worldwide
  • Beach tram to the exclusive Monarch Bay Beach Club
  • Tram rides to Salt Creek Beach
  • Beach host service with towels, chairs & umbrellas
  • Beach games & activities
  • Access to court times for tennis
  • Athletic Club access, open 5:00 am - 10:00 pm 
  • Laundering of work-out gear. Includes: 2 shirts, 2 pairs of pants and/or shorts, 1 sports bra and 1 pair of socks daily per room. Anticipated 24-hour turnaround.
  • House bikes with self-guided local tours on a first-come basis
  • Discounted green fees, savings on Flex Set rentals, & preferred tee times at Monarch Beach Golf Links
  • In-room Nespresso coffee
  • Two bottles of water per day, refreshed at turndown
  • Overnight shoeshine
  • Local & toll-free calls

PARKING

  • $10 for day use with validation from an on-property dining outlet purchase
  • $35 for day use without validation
  • $70 for overnight guests
  • Two universal electric vehicle chargers and three Tesla chargers for guests' convenience

VEHICLE RENTALS

Waldorf Astoria Monarch Beach Resort & Club is proud to partner with Go Rentals, our preferred car rental provider, to offer exclusive on-site and airport arrival services for our valued guests. Go Rentals ensures a VIP meet and greet experience, meeting you curbside outside of baggage claim with your reserved vehicle and assisting with luggage loading. This service eliminates the need for shuttles and rental car queues, allowing for a stress-free arrival experience. Upon securing your reservation, a dedicated Go Rentals concierge will reach out within 1 hour to finalize your vehicle selection. Reserve a Vehicle Now.

AGE REQUIREMENTS

Guest registration and check-in are restricted to those 21 years of age or older with valid identification.

CREDIT/DEBIT CARD POLICY

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

EXTRA BEDDING

Rollaway beds are adult size and available for a fee of $50 per night. The following room types have sufficient space for rollaway beds: all King bedded Signature Guestrooms, One Bedroom Suites, Studio Suites. Rollaway beds are not allowed in the following room types: rooms with two queen beds, Penthouse Suites, Ocean Grand Suite, Grand One Bedroom Suite. There is no charge for baby cribs.

GUEST ROOM ETIQUETTE

For the comfort of all, guests are asked to honor the following:

  • Excessive noise in guest rooms is subject to removal from property
  • Damaged property is subject to applicable charge
  • No outside catering is allowed into guest rooms without a Waldorf Astoria Monarch Beach Resort & Club catering contract 
  • For safety reasons, no lit candles, active flames, or cooking appliances are allowed at any time

SMOKING & VAPING

The hotel is 100% non-smoking and non-vaping. A cleaning fee will be applied to a guest room where smoking or vaping has occurred.

PHOTOGRAPHY POLICY

Non-professional photography and filming is permitted on the hotel premises for registered hotel guests only.  Professional photography is not permitted.

Please contact us directly at 1-800-722-1543 for requests to use any area of the hotel as a location for commercial photo-shoots and filming. Fees apply.

Wedding photography is reserved exclusive to couples with a contracted wedding celebration at the resort.

PACKAGE HANDLING POLICY

There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.

DOG POLICY 

Dogs are allowed to visit the resort with their owners. Before your arrival, please review our Dog Policy for more information and applicable fees.